National Security Advisor Lt General (Retd) Nasser Khan Janjua recently said that “Pakistan needed to … develop an e-governance council for policy formulation according to globally acceptable parameters.” The establishment of an advance governmental organization like “e-governance council” is an exceptionally significant and seriously desired initiative. But before reaching any conclusion on this issue, it is important to understand the basic concept of e-governance. Furthermore, it also calls for a comprehensive analysis of whether the state and the nation of Pakistan have achieved a required level of advancement for such setup?
E-governance is a most recent trend in the realm of governance processes across the globe. Its proper implementation can bring SMART (Simple, Moral, Accountable, Responsive and Transparent) governance. The United Nations Educational, Scientific and Cultural Organization (UNESCO) defines e-governance as “the public sector`s use of information and communication technologies (ICT) with the aim of improving information and service delivery, encouraging citizen participation in the decision-making” which greatly depends on e-readiness. According to Richard Heeks, e-readiness of a country can be determined through answering the following questions: